[Resolved]  Volkswagen India — subject- harassment , exploitation, cheating by lally motors volkswagen chandigarh.

Address:

House No 1130, Sec-37 B, 1130, Chandigarh, Punjab, 160036

SUBJECT- HARASSMENT, EXPLOITATION, CHEATING BY LALLY MOTORS VOLKSWAGEN CHANDIGARH.

Its 2019 and as per my knowledge all leading private car companies not even within India but all over the world, keeps working out on proving the better and better customer services till the best is achieved.

But, to my astonishment, the scenerio in the LALLY MOTORS VOLKSWAGEN CHANDOGARH stands totally different. May be they are working on achieving maximum harassment and explotation of their customers and cheating them by non-disclosures, or affirmative misrepresentations in the servicing and making technical faults in the car.

I have been every time exploited by the staff of Lally Motors by being excessively and unnecessarily and intentionally and regularly charged huge amounts for the same and related concerns or defects in the same car everytime.I am astonished and shocked to see such unethical practices and exploitation of the customers by such a reputed German brand Volkswagen's dealership.

• I have been visiting the dealership several times for the same or related concern of leakage in coolent in my car since long and also as per the directions of the dealership I have been paying huge amounts for the may be rectification or replacement as per them.But the same fault stands the same till date. Last time they replaced some parts related to the coolent leakage that is maybe water pump i guess but at the same time the problem was not resolved for which I visited the dealership immediately and also made to the dealership as well as the Volkswagen India customer care email ID but I was not hurt nor any action was taken by the dealership for this defect even after my several visits and mails no satisfactory MI note was signed it by me e regarding the resolvement it off the leakage in coolent
• Now again the dealership aap is asking for the replacement of another different part in the engine regarding the same concern since then and as per the directions I again have to pay a for the same concern and I think ok in future departure and have to again and again pay to the dealership for the same or related concerns to the dealership as I have to you think and decide and pay as per Lally Motors till the time iojn the Volkswagen car this is ridiculous the staff is not at all all aware about consumer rights CE and id.me image and norms of the Volkswagen India it would not be wrong to say a that Laali Motors aa continuously exploiting ripping off the Volkswagen customers taking the advantage of the Monopoly of Volkswagen dealership in that area
• Now it is again requested to the Volkswagen India to kindly look into this scam being done by the Lally Motors at the reputation and brand image of the VOLKSWAGEN INDIA and the dealership maybe e withdrawn from Lally Motors for unnecessarily and intentionally exploiting the Volkswagen customers or i will have to knock the doors of the Court for Justice.

Thanks,
Regards,
Harneet Kaur
VENTO TDI
CH01 AM 4907
Mobile [protected]
[protected]@gmail.com
Chandigarh.