Volkswagen India — T- Roc car parts not replace yet - today is 33 rd day

Address:

Kun Volkswagen, Ambattur, Chennai

My car Reg.no. TN10BP1928
Chassis number - WVGZZZA1ZMV155907,
Model - Vw - T - ROC,
Error- Gearbox in
emergency mode.
You can drive on.

On 25th February 2022 While driving there was an issue facing (Gearbox in emergency mode. You can drive on.
We have informed to Road side assistance of VW they took the vehicle shared the Job sheet. Till date we don’t have any idea that when our car is going be delivered. It’s almost 35 days they are not committing on delivery date of vehicle . No proper updates through mail.

Could please intervene on this and help us in delivering the vehicle asap.

Keeping the vehicle idle for 35 days in service station hope you can understand the pain of the customer.

Please do assure the whatever the technical error cropped for the vehicle won’t happen after this get resolved.

We do have number of doubts as is this the first case you people are handling such issues or you are R & D on my vehicle.

Please resolve the issue and do share share the docs in black and white what has been replaced.

Thanks and Regards