[Resolved]  Volkswagen India — They have sold me defective headlights, damage the car during service

Address:

Bangalore, Karnataka, 560097

Regarding volkswagen bought from volkswagen whitefield, bangalore. car bought in dec 2015. the worst service center i've ever come across, they have sold a damaged polo to me (head lights), in spite if telling them during the routine chech up and during the first service, when sent it for service they have given the car back in the same condition. asked them to take it back the guy who takes the car back has met with an accident and spoilt side doors and the front side of the brand new car. four days since the incident and none of them bothered informing me abt the damage, that haven't even bothered picking my calls after sending than a nasty message the so called manager calls me to inform this and says that he can do the tinkering and give ban the car... asking them for a replacement of the damaged parts. we had very high regard for volkswagen, but after this incident, i don't think i have any regard for the so called best car anymore. it is pathetic that a company like volkswagen does not take care of their customers.