[Resolved] Volkswagen India — tyre damaged in the first day itself | |||
I had bought the volkswagen polo anniversary edition and got the delivery on 27/10/2017 while traveling back home the front tyre bursted and on the same day i informed the matter to customer care of respective showroom (Evm kottayam) and thereafter i visited the showroom for the replacement, they told me that they have informed the matter to the tyre company (Good year) and will let me know but so far i didn't get even a call from their side. I bought this car only for the reason that i have heard a lot about the safety and so called service features of volkswagen but it has given me a really pathetic and negative experience on the first day itself. I hope u can understand my feeling and consider the same to rectify the problem at the earliest. Thank you. Gopan v Was this information helpful? | |||
Dec 23, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Nov 18, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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