[Resolved]  Volkswagen India — vehicle shock absorber

Address:Pahala, Khordha, Odisha

Vw vento all-star 1.6mpi bought in jun 7 2018
From bharat motors bbsr
The front shock absorber is making sound when on a speed breaker. The vehicle is only 11months and got to know that these parts are not covered under warranty. Full details will b made available after check up by engineer.

But my concern is
Vw india. Pls wake up and review the performance of your beloved dealers
Who are doing all their killer jobs in the name of service. Check your customers satisfaction status. A less no. Ofvehicles are sold compared to other players like maruti, hyundai, honda, renault, tata and these customers are unhappy. Now the word"why"matters a lot here

Deepak
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May 21, 2019
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2019
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.
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