[Resolved]  Volkswagen India — vento 1.6 mpi

Address:NH 48, Bangalore - Mangalore Hwy, Near First Neuro Hospital, Yusuf Nagar, Kodikal, Mangalore, Karnataka 575007, Dakshina Kannada, Karnataka, 575007

Sir/ madam,

Its been around 1 and half years after i had brought vw vento 1.6 mpi. Within 1 year span period i have got the pdi issues and the the abs sensors issue. I have went for the adyar service centre and enquired regarding this with the advisor. So what they have said is that my cars abs sensor is damaged.. And with the warranty period at first they had did some adjustments n gave.. And again the same issue had happened at this time they had to replace it and give without any choice.. Now its been around 4 months after the replacement of the abs sensor.. Again the same issue has happened.. And the service people are less bothered about the customers problems. Really disappointed with the peoples work over there.. This is not what the customers expect from the brand like you.. Mangalore's service centre is one of the worst service centre i have ever found.. And what is the use of buying the car when there is such issues.. And they are not even bothered to resolve it. Customers are not to be fooled..
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Mar 14, 2020
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2020
Volkswagen India Customer Care's response
Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
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