Volkswagen India — vento amc

Address:

Faridabad, Haryana, 121003

Dear all,

My car is vokswagen vento (Hr51aw7779).

I purchased an amc (Amc no-375) from broadways auto faridabad, haryana.
But after 3-4 months the agency got closed, so we had to go to another agency by the name of volkswagen capital auto (Delhi) and we were assured that we will get the full benefits of the amc.

In that amc i was provided 2 free services, in which one i used for 2nd service.

So today i went to volkswagen capital auto (Delhi) for the 3rd service & i got to know that i can only get 7000 off with amc service coupon and rest i have to pay.

Now let me know one thing why should pay a single penny for the service for which i have paid in amc.

The capital auto (Delhi) representative says that they can not do anything in this as the amc was purchased from another agency not from theirs.

So is it my mistake that i bough a volkswagen car and bought an amc and after that you guys just take a back-step and say that you cannot do anything. Does it really matter that amc was bought from a agency or b agency. All i know is it all belongs to volkswagen. If this is how volkswagen treats its customers cheats them.

Then i guess it will be my last car from volkswagen and wont even let my relatives, friends buy a volkswagen.

Please solve this issue asap.

Regards,
Nishank garg
+91 [protected]