[Resolved] Volkswagen India — Vento silver mh-02-dg-8634 | |||||
My car vento 1.6 mp highline having regn. No. Mh-02-dg-8634 is under amc receipt no.11008 dt.16/1/16 valid upto 15.01.2018 with volkswagen downtoen mumbai, shaman cars pvt. Ltd. My car is dead due to battery issue since yesterday morning & given complaint to mr. Joel on [protected], megha on [protected] but nobody has attended the same. Due to battery failure car steering has been locked & parked at the corner of the road near andheri. The battery which is dead is replace just on[protected] vide invoice no. Sps1601379 by paying rs.5087. What is the use of taking amc for 2 years by paying rs.25000 in adavce. Really very poor service i will never buy amc as well as never buy vento car in future. Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Volkswagen India Customer Care's response Dear Sir, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
 2 Comments | |||||
Comments
I am gng to pps motors Hyderabad for my Volkswagen polo vehicle service purpose service advisor commitment is 2 pm today but till nw not deliver the vehicle my vehicle number is TS09EN 6040
Reply
Dear Sir
I am surprised they have not asked you to sell your vehicle and cheat someone a head of you
Yours is not an isolated complain regarding negligence and unprofessional and indifferent attitude of Volkswagen it starts right from the senior level management. The company thinks just because its a big cooperate brand and none o[censored]s Indians would waste time to take them to task they behave in this manner and provide us with substandard products poor cheat service I am having proof of their cheating and fraud committed toward me. They have given to me a vehicle with defective parts which they neglected or could not detect or did not change on purpose so that my car could be ruined to a state of beyond reasonable and viable responsible financial repairs Since last six months my vehicle is lying with their service center and there is not a word of response in spite of sending them legal notice. They cannot reply as they know what fraud they have committed
How rightfully in other countries put their MD behind bars for cheating here the process is long but I am filing case against Volkswagen as I have enough evidence to prove their fraud and cheating.
Support from Indian citizens like you who can quote their similar experiences would be a real added advantage to teach these MNC a lesson. Please feel free to contact me.
Aspi Pooniwala
[protected]
I am surprised they have not asked you to sell your vehicle and cheat someone a head of you
Yours is not an isolated complain regarding negligence and unprofessional and indifferent attitude of Volkswagen it starts right from the senior level management. The company thinks just because its a big cooperate brand and none o[censored]s Indians would waste time to take them to task they behave in this manner and provide us with substandard products poor cheat service I am having proof of their cheating and fraud committed toward me. They have given to me a vehicle with defective parts which they neglected or could not detect or did not change on purpose so that my car could be ruined to a state of beyond reasonable and viable responsible financial repairs Since last six months my vehicle is lying with their service center and there is not a word of response in spite of sending them legal notice. They cannot reply as they know what fraud they have committed
How rightfully in other countries put their MD behind bars for cheating here the process is long but I am filing case against Volkswagen as I have enough evidence to prove their fraud and cheating.
Support from Indian citizens like you who can quote their similar experiences would be a real added advantage to teach these MNC a lesson. Please feel free to contact me.
Aspi Pooniwala
[protected]
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