[Resolved] Volkswagen India — volkswagen get tsi | |||
Hi sir/ma'am I am nagaraj reddy owner of volkswagen gt tsi with the register number ka-03-mw-9339 flash red color which was brought in the month of may 2015. I have been facing lots of problems with the car and service from volkswagen. There has been problems with the steering column, wheels, suspension, the software of the car from day one. I have sent the car for inspection numerous number of times and each time they keep the car for more than a week. Till date i have sent my car with problems for more than 5 times and my problems have not been sorted. My car as now till date been in the service station at volkswagen for nearly 2 months all together from the date of purchase. The service is also very pathetic they don't have a specific timeline, they have told one day my car would be returned and have kept it for more than a week with lame excuses. Each time there was a problem in my car it was test driven and inspected and agreed by the technicians about the problem but never rectified. Please check the job sheets and the history of my car and give me a solution asap. I have again faced severe problems and would like to give back your car. I have never come across any company with such bad services and a car with so many constant recurring problems. I have brought my car and given it for inspection at the vw apple auto pvt. Ltd 102/1, outer ring road, b. Narayanpur, whitefield, bangalore-560016. The repair order no: so1706091 Regards Nagaraj reddy Was this information helpful? | |||
Aug 27, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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