Volkswagen India — volkswagen jetta automatic

VishavG

from Chandigarh, Chandigarh

Address:

Ludhiana, Punjab, 141001

I am using Jetta PB-10-ER-4588 since year 2014.After it completed 50000 kms, problems started to arise in various parts like Radiator Fan, Door Locks, Flywheel, Front both side shockers (as per records reflecting in Lally motors) . Now again they have pointed out problems in flywheel and asked to replace, for which they are asking for huge amount.The point is my car has completed approx 90000 kms and if again and again the same parts requires a change how can I run my car on roads.
Moreover, local agency service manger Mr. Gaurav had been very rude and strict in his talks.
I am using toyota, maruti, skoda, hyundai.I have never ever faced such kind of treatment related to my cars.
Final decision rests upon you.

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Volkswagen India customer support has been notified about the posted complaint.

Aug 31, 2018

Updated by VishavG Also, my service advisor asking silly questions that "Have I run my car in water ? ".This is the main reason he gave for changing FLYWHEEL which I think this is very silly on his part because if it is raining outside and I am out somewhere for work, its a common sense that in order to get back home I have to drive back by car
whether the roads are wet or not(least concerned).Courtesy (LAlly motors, Ludhiana)
My contact number is [protected]

Aug 31, 2018

Updated by VishavG Also back in 2015, when they had changed the FLYWHEEL they had quoted me the price around Rs 40000 and now they are saying it is of Rs 70000.Who will justify this price??