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Volkswagen India — volkswagen service @ nagawara bangalore

I was told but by volkswagen service center @ nagawara that they had done an engine oil topup as part of their ugadi campaign offer.
But in two days when checked by volkswagen service @ mangalore for a brake issue they identified that i need to top up another 1ltr of engine oil.
Why is the engine oil top up required again in 2 days?

Remark from service advisor @ vw service mangalore : looking at the oil thinness it doesn’t look like there was any engine oil top up done in the recent past.

Why this difference of opinion between two service centers of vw within the same region?

// sandeep

Complaint Status

[Mar 12, 2018] Volkswagen India customer support has been notified about the posted complaint.
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    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099