Volkswagen India — volkswagen service @ nagawara bangalore

Address:

Bangalore, Karnataka, 575003

Hi,
I was told but by volkswagen service center @ nagawara that they had done an engine oil topup as part of their ugadi campaign offer.
But in two days when checked by volkswagen service @ mangalore for a brake issue they identified that i need to top up another 1ltr of engine oil.
Why is the engine oil top up required again in 2 days?

Remark from service advisor @ vw service mangalore : looking at the oil thinness it doesn’t look like there was any engine oil top up done in the recent past.

Why this difference of opinion between two service centers of vw within the same region?

// sandeep