[Resolved] Volkswagen India — worst customer service by volkswagen kannur kerala

Vivek Kv

from Ferokh, Kerala

Address:

Kannur, Kerala, 670001

It's been more than 1 week i request them to order a steering box for my polo as that is not available till now... They are not able to give any updates for me also while i called them today, they told me that order didn't placed yet... But 2days before they told me that they are waiting for the courier... I already faced so many issues with them in past... Please do the needfull... They are providing very bad services too... My vehicle no is kl59e1999..

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Dec 14, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India