[Resolved]  Volkswagen India — worst service centre

Address:Tiruchirappalli, Tamil Nadu
Website:Ramani cars(Volkswagen)

I left my car at volkswagen trichy (Ramani cars) for normal oil service (5-oct-2018). After few days i went to the service centre to take delivery (11-oct-2018) at that time in front of my eyes a mechanic damaged my car while parking. Then i shouted at the manager they told that they will clear the damage and make it looks like before so i left my car for another few days (Till 13-oct-2018). Even after they cleared the damage it's not like before.
And i also told some complaints (Bonnet is hard to close e. T. C) to the service advisor but they forgot it. When i asked it to the service advisor he is shouting on a mechanic. And finally they also took my charger and car lighter. I hate volswagen and i also asked my dad to change my car.
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Nov 17, 2018
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Comments

Front right side door speaker shows very noisy and poor sound it happen after the accident claim, they damage my battery also, in the case of battery issue they didn’t do any favour for me, now they change my speaker also. Don’t trust Phoenix WV polo mannuthy.

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