[Resolved] Volkswagen — vw polo highline/ continues breakdown with in 5000 kilometres

HamzathAli Vk

from Irinjalakuda, Kerala

Address:	Malappuram, Kerala, 676306
Website:	www.volkswagen.co.in

It is to kindly inform that, i am a volkswagen polo petrol highline customer and unfortunitly my vehicle is facing the defect continuesly for two times, the first defect was before the first one year service and before 5000 kilometres, and the second time again it is facing a serious defect even after the few days of the first year service. Due to this condition iam not able to use my vehicle conviniently and it is not useful to my purpose. Hearby iam request you to award damages for my inconvinience and condition voilation of contract from company side.

I have also send show cause notice through my advocate to volkswagen phoinex calicut manager, regional and national branches.

By,
Hamzath ali v. K
S/o umer muhammed
Tirurangadi p. O
Malappuram dt.
Kerala 676306

S/d.
[protected]

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Feb 4, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India