[Resolved] Voltas — 1 ton inverter ac not working error indication e5

g r pillai

from Ernakulam, Kerala

Address:

30/1617 NARAYANAN ASAN RD, VYTILLA PO, Ernakulam, Kerala, 682019

I have purchased two 1 ton voltas ac units on 23 mar 2016 out that one unit not working.. Shows error code e5. After the usual free service.. Last november general service was done. According to voltas technician the pcb not working and it costs almost the cost of the ac... The above unit was vfery well preserved and rarely used. Voltas being a tata product thought it was trustworthy and never expected such a bad experience from such a reputed company. Authorised technician left after checking was unsure of the cost and what exactly to be done. He said he will call after talking to his boss voltas service head.. But never called even after two days in this summer.

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Apr 12, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

Voltas Customer Care's response Dear Customer(g r pillai),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 12, 2019

Voltas Customer Care's response Dear Customer(g r pillai),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team