[Resolved] Voltas — 2 ton split ac

sahadev nair

from Hyderabad, Telangana

Address:

500094

I have got the ac serviced and gas filled on 14 april 2018, however within a month it started giving the same problem of very poor cooling, multiple calls to your service centre has given no result so far, finally one technician came on 14th jun, he saw the ac wasted my time and said i will send the person who had repaired it earlier, till today no news, calling the agency cooling control in hyderabad has no meaning as they dont pick up the phone itself
In short i feel that i made a mistake in buying a tata product with such horrible after sales service
Col sahadev nair

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Jul 28, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Voltas Customer Care's response Dear Sahadev Nair,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 27, 2018

Voltas Customer Care's response Dear Sahadev Nair,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team