[Resolved] Voltas — ac 5 star out door unit not working | |||
We have purchase Split AC 5 star from your dealer M/'s SONOVISION, Tirupathi on dated 8th May 2019 and out door unit not working and lodge 3 times complaint and no body attend the complaint. every time call centre are giving complaint no. complete formality to giving false commitment to attend technician within 24 to 48 hours but nobody is attend to resolve issue. This is not good for customers oriented products and this type of business will not help in longer period. Was this information helpful? | |||
Jul 24, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 13, 2019 Voltas Customer Care's response Dear Suresh, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
 2 Comments | |||
Comments
As i had already raised complaint regarding outdoor sound, no one responded to that even after 10 days from the date of complaint..
I want necessary action has to be taken against respective ASM and service centre..
ASM:-NARENDRA
Mobl No.[protected].
SERVICE CENTRE:- TIRUMALA SERIVE CENTRE, NELLORE
I want necessary action has to be taken against respective ASM and service centre..
ASM:-NARENDRA
Mobl No.[protected].
SERVICE CENTRE:- TIRUMALA SERIVE CENTRE, NELLORE
Voltas Customer Care's response, Jun 15, 2019
Verified Support
Voltas Customer Care's response, Jun 24, 2019
Verified Support
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team