[Resolved] Voltas — Ac coil problem

vishalcg

from Palghar, Maharashtra

Address:

Dhule, Maharashtra, 425405

I purchase split ac 1.5 ton on 27/7/2016 but we are not use regularly we are use regularly from april but not work properly then i complaint in may ( complaint number is [protected]) but cheater ( Mr. vinayak patil ) engineer close the complaint second day, but my complaint not resolve this time, & after that provide me standby ac indoor unit, & after 2 months my ac is not repaired please change my ac we are not received repaired ac because my ac warranty is end on jully,
then please change the ac

thanks
pravin
[protected]

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Aug 14, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Voltas Customer Care's response Dear Customer (vishalcg),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 13, 2017

Voltas Customer Care's response Dear Customer (vishalcg),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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Comments

vanita Gupta

from Chandigarh, Chandigarh

I had bought a 1ton split AC of Voltas company on 5 June 2013. This AC is not working properly. I had operated this AC from a private machanic who told me that defect is inside compressor .

Voltas Customer Care's response, Jul 11, 2017

Verified Support

Dear vanita Gupta,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jul 19, 2017

Verified Support

Dear vanita Gupta,

We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team