[Resolved] Voltas — AC cooling not working

Akshay Sangani

Nov 9, 2021

Address:

Vasna, Ahmedabad

Hello sir/mam,
I have purchased an ac from voltas in 2019, and my compressor not working properly, i am calling voltas customer care from past 5-6 days but they are saying the same thing every day that their servicing team will contact you soon but its around 1 week i have't received any call or message from their servicing team.
My service request no: [protected]
Voltas team not open my service request and without resolution my AC problem they close request.
So I request to you please reopen my request and try to resolve my issue as soon as possible.

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Jan 1, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2021

Voltas Customer Care's response Dear Akshay,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Dec 01, 2021

Voltas Customer Care's response Dear Akshay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team