[Resolved] Voltas — ac delivered but no installation no call pick

Gyana Parida

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500008

Dear team,

I have ordered a ac in urgent in last saturday from reliance dig -

Address: liberty plaza, h. No: 8-1-346/1 (3rd floor), reliance mart building, shaikpet tolichowki, hyderabad, telangana 500008

They have committed that installation will finish by sunday looking into my critical condition for urgent ac installation.

But there is no istallation till now also no phone call picking instaed saying there is a issue with voltas and customer care and not going to istallation.

Please help me on this issue asap

Thanks
Gyana parida
[protected]

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May 24, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

Voltas Customer Care's response Dear Gyana Parida,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 06, 2018

Voltas Customer Care's response Dear Gyana,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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Comments

ranu123

from Pune, Maharashtra

I had been installed 4 ACs at our guest house, but your service engineers said gas has been finished, Without usages, how it is possible..
My address is given below:-
Prabhanshu Asthana
Mahindra Bloomdale
2B-103
Mihan, Nagpur
Mo.No-[protected]

Voltas Customer Care's response, Apr 23, 2018

Verified Support

Dear Prabhanshu Asthana,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jul 2, 2018

Verified Support

Dear Prabhanshu,

Our team tried to contact you but the number is not responding. So, we would like to request you share your an alternate number with us.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jul 9, 2018

Verified Support

Dear Prabhanshu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team