[Resolved]  Voltas — ac got complaint

Address:

Thiruvananthapuram, Kerala, 695301

Hi team,

4 year back i purchased 2 voltas ac. Now one of the ac got complaint and we complaint to our nearby voltas centre and the voltas service men come and check 2 months back and they told like outer part got complaint and we need to replace the entire part. So we ask them to replace and they told now they don't have stock, when the stokc cam they will do it and they will keep us posted. After that no reply from them and not updates on that. So we called them 2 days back and they are not giving us a proper answer/reply. We asked them what is the problem they are not sharing a proper reply with us. They are not are not interested to talk with us also. Is this how you are treating a customer. We have ac with other company also if we post a complaint they will take necessary steps and comfirm if the issue is resolved or not. Only from voltas we got a bad reply and experiance. How can a company like voltas can neglet a customer like this. This is not fair. I want my ac to be fixed soon if you cant fix i want a proper reply or else i will move with the next step.

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