[Resolved] Voltas Ac — harsha impra mahalaxmi air cooling - unprofessional for voltas ac | |||
It seems my voltas ac problem never get solved. Is it that all voltas acs are same. If they cannot provide proper service technicians to repair their product? My ac was purchased in oct 2012 from harsha udupi for a price of 34000 rs. Within three years and very less use, ac started developing problems no cooling etc. After complaining voltas authorized technician from impra charged gas and i have to pay for that. With in a weeks time, the situation is same. Then the technician said there is leak in the condenser hence took the ac and advised me that the original compressor is aluminium and hence would change with a copper for a price of 8000. (Year 2015) i wondered how a reputed voltas would miss guide consumer with a aluminium condenser. Again within a year there was gas problem and i have to pay impra rs. 3100 (Year 2016). This was due to the negligence of impra technician as they failed to detect a leakage earlier.in 2018 there was a problem of worn out contacts and this was due to the earlier techician who did not rectified compressor heating problem. Instead he had blamed pc boards etc. And all that turned out to be false. Now the voltas authorised service center is given over to maha laxmi air solution s and within 4 months again no cooling complaint and this time advised that compressor is gone. Now it was like black mail for me. First of all a expensive ac and that too installed a new copper condenser hence i had no option other than going for a new compressor. For a cost of rs.12350. And now withing 4 months of installing new compressor again cooling problem and the compressor validity is over. I am afraid 10 days of no ac and calling technician and no reply. How much would be my bill. Was this information helpful? | |||
May 13, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 04, 2019 Voltas Customer Care's response Dear Customer(owenrodrigues), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team