[Resolved]  Voltas — ac is not working and complaint not resolved even after 7 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought a window 1.5 ton ac last year in april, since then there have been multiple gas leakages and every time technicians visit they charge the service fee. Again on 10th august i had raised a request to repair the ac as it's not been working, even after 7 days there hasn't been any resolution to my complaint. They are asking to wait for another 4-5 days, this is so ridiculous.
Was this information helpful?
No (0)
Yes (0)
Oct 4, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2019
Voltas Customer Care's response
Dear Astha,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Aug 26, 2019
Voltas Customer Care's response
Dear Astha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Voltas cooler big problem.. water leak in this cooler for two month no solutions your distributor problem day to day increase I am irritate in this cooler please solution my cooler time I am pay to this cooler and not happy this your product ... please solution
Regards
Mahesh kumar
[protected]

Voltas Customer Care's response, Aug 19, 2019
Verified Support
Dear Mahesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Aug 27, 2019
Verified Support
Dear Mahesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4381
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information