[Resolved]  Voltas — ac is not working from the beginning of purchase

Sir i ve complained about non cooling of ac window 1.5 ton & the switching problem ie faulty on & off of ac. My complaint no [protected] dt. 25.09.17. After approx 1month of complaint my problem haven't resolved yet the summer season has been ended. This type of fake & bad service is not expected from voltas. This is my 2nd experience with voltas & at both the time i got such an response that i ll never purchase any product of your co. Nor i ll suggest any one to purchase. This time only 3 months of purchase & the ac is very bad performance from the beginning. I want complete replacement of the unit.
Was this information helpful?
No (0)
Yes (0)
Dec 5, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Voltas Customer Care's response
Dear Customer ([protected]@1812),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Nov 01, 2017
Voltas Customer Care's response
Dear Customer ([protected]@1812),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4381
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information