[Resolved]  Voltas — AC is not working properly

Address:

Mainpuri, Uttar Pradesh

I bought a new AC on dated[protected] from Soni electronics Mangolpuri New Delhi. I was very happy to bought this product as this is the good brand for AC as suggested by others. But I am totally dissatisfied by the performance of product. I contacted so many times to your customer care number but response was delayed. Your service engineer reached at my home after one week. I can not expect this type of delay from your company. Service engineer suggested that outer temperature is very high that why AC trip frequently so you have to wait at least 15 minute to cool it down at restart again and he also suggested that threw water on its coil to cool it down . Just think if AC installed on wall of building than what to do ? This ia a AC or Coller let me know. What is this? I have seen many AC in other place like in my office they are other company make like LG and performing well they are not tripping at high temp so why this? If issue is not resolved within 2 days, I will fire a complaint in consumer court against Voltas . I also raised a complaint for same on customer care number . details is as below. Complaint Number : [protected] AC model Number : 4501860/2014 All the relevant document attached with this complaint.