[Resolved]  Voltas — Ac not cooling well

Address:	New Delhi, Delhi, 110043
Website:	ww.voltasac.in

Hi,

I raised a request with voltas team on 18th apr [protected] and after follow-up i got a call on 20th apr from technician. Tech from dev enterprise najafgarh didn't checked anything and said that gas is leaking from ac and charged 400 rs. But we have got the ac filled and repaired by a local tech on 15th april.

Technician confirmed that he will come next day on 21st with another guy who will fill the gas and get it fixed but on 21st i got a message that request is cancelled as customer not responding. We got the local technician and he identified that gas is fine but ac is melted from inside and he took it for repairing.

My question is to voltas how come they have charged 400 when they didn't did anything. Also when my mother already informed him that gas is already filled and repaired. Also next day they update a wrong thing that customer not responded. However no one contacted me.

I want this to be escalated and need to get refund for 400. Although its not a matter of rupees but a matter of right and wrong