[Resolved]  Voltas — ac not working and complaint not resolve

Address:Indupuram colony, Po-aurangabad, Mathura, Uttar Pradesh, 281006

Sir/madam, i have purchased voltas 1.5ton split inverter ac in feb2018. This is the second year and the ac not working properly on till date. I have complaint in voltas costumer care service center but my problem not solved. I decided to sale the ac and never purchsed voltas ac. I'm very unsatisfied your service. I want to the service of my ac and i register my complaint on customer care executive but there is no response from your side.15 to 20 days over now. They are self remarks and feedback by own not to tell me. My service no. Are 1: [protected], 2: [protected] and 3: [protected]. I'm very angry because of my problem not solve and ac running in same condition on till date. Please send copy this complaint to ceo of voltas. Thanks
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Oct 23, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Voltas Customer Care's response
Dear Sanjeev,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team
Sep 19, 2019
Updated by skumar_singh
my AC complaint not solved, what about my problem is the solve or not please tell me.
Verified Support
Sep 19, 2019
Voltas Customer Care's response
Dear Sanjeev,

We have shared your remarks to our team and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team
Complaint comments 

Comments

I am complaining about the AC cooling. As the cooling off AC is going down day by day so I want that you should replace the compressor of the AC.thanks
Voltas Customer Care's response, Sep 18, 2019
Verified Support
Dear Aman,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Sep 26, 2019
Verified Support
Dear Aman,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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