Voltas — ac not working the day after service and service centre not responding to complaint now

 
1 Review
Revitech Building Services PVT LTD, Edat, Kannur, Kannur District, Kerala, India
 Kiran Raj A Nair on May 20, 2019
Ac get serviced on 25-04-19 and the day after the service ac not working. We informed star cool thaliparamba (Fr code: 150742). The next day service man came but not solved the problem. Then he came by on 10-05-19 but still the ac not working. He said he will come next day, but he didn't come. We informed service centre for several time, but they didnt responding to our complaint. They are not attending our call. If we call them from other number they say that he will come today. Every day they say the same words.

We had worst experience with star cool thaliparamba (Fr code: 150742) service centre, i wouldnt recommend any voltas product to anyone.

Complaint Status


[May 20, 2019] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, May 21, 2019
Dear Kiran,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Voltas Customer Care's response, May 29, 2019
Dear Kiran,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]

Regards,
Voltas Online Team
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    Voltas - ac not working the day after service and service centre not responding to complaint now