[Resolved] Voltas — ac not working the day after service and service centre not responding to complaint now | |||
Ac get serviced on 25-04-19 and the day after the service ac not working. We informed star cool thaliparamba (Fr code: 150742). The next day service man came but not solved the problem. Then he came by on 10-05-19 but still the ac not working. He said he will come next day, but he didn't come. We informed service centre for several time, but they didnt responding to our complaint. They are not attending our call. If we call them from other number they say that he will come today. Every day they say the same words. We had worst experience with star cool thaliparamba (Fr code: 150742) service centre, i wouldnt recommend any voltas product to anyone. Was this information helpful? | |||
Jul 7, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 21, 2019 Voltas Customer Care's response Dear Kiran, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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I purchased Voltas ac on 16th April 2023
Ac not working now indoor sound and not getting cooling
When call to customer on 11th june they registered Services request
Today 15th june 2023 no person called me about Services
I raised mails &
Call to voltas team customer tell i highlight the issue
But no use
They not even reply my mail
Customer care share below details but he is not responding to calls mails and messages
Name:-Pulla Bhaskar
Number:-[protected]
Email id:[protected]@voltas.com
Service request no:-[protected]
Service center name:-92 AC REPAIRING ENTERPRISES
Worst service i am faceing April may june
With a 2 month ac got repair not one is caring
I feel very bad Services