[Resolved] Voltas — ac problem

drsatish

from Mumbai, Maharashtra

Address:

Road No 3 B, Plot No. 178, IDA Mallapur, Near Manikchand Chuarasta, Tealagana, 500076

Dear Sir,

I am totally surprised with you after sales service, no one is bothered.
Our AC is not giving cooling and hence we had lodged a compliant on 12/03/2019 complaint number [protected].
Vivan life science
Registered No : [protected]
When we called the customer care, we were told that will attend in 24 hr. Yesterday, when we called the customer care centre, we were informed that will be attended and gave number of m/s Vinayak Industries. We were frantically calling M/s Vinayaka ind. but was lifting the mobile. In the evening around 5 pm lifted the mobile and he said as it is late he will come tomorrow. Today since morning we have called-up customer care three times and was assured that problem will be attended.
Please attend to the problem urgently

Dr Satish Kumar
VP

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Apr 29, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

Voltas Customer Care's response Dear Satish,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Mar 22, 2019

Voltas Customer Care's response Dear Satish,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team