[Resolved] Voltas — AC servicing | |
One month back, voltas split ac at home stopped cooling. I registered my complaint with voltas ac customer care. Service man came and replaced the capacitor of my outdoor. After 18-20 days it again stopped cooling, this time also the service man replaced the capacitor as the earlier one had leakage. Again i am facing same problem that too after paying 4000inr for the two visits by voltas service men. On checking i found that capacitor costs merely 400-500inr. They are charging exorbitant amounts. Voltas is a reputed company, that's why we blindly avail their after sales services. Also, the service men are buying poor quality spares from market, spares do not have any voltas tag on it. May be the customer care operators are also involved in this as they are providing leads to their favoured service men. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 Voltas Customer Care's response Dear Customer, We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further. Regards, Voltas Online Team | |
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