[Resolved] Voltas — AC showing error again within a month time

manisha21

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110008

Hi,

This issue got resolved by the voltas service center but now again i am getting the same error e2. I understand that my product is out of warranty but it doesn't, mean that product start malfunctioning just after a year. Its only 2 years old ac and i am getting this problem again n again, i had spent 23500 to purchase this product from croma centre.. It means that you have provided me defaulted product, i want replacement of this product has i already spent 1200 rs in april'17 to resolve this issue, i cannot pay again n again every month for the product which you have provided default one.

Please provide me support to replace this product as soon as possible now i am scared to use this product. If croma is not ready to take responsibility then i have to take legal notice and consumer court help.

Regards,

Manisha

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Jul 18, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2017

Voltas Customer Care's response Dear manisha21,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 17, 2017

Voltas Customer Care's response Dear manisha21,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team