[Resolved] Voltas — ac stopped cooling | |
I suppose this is my biggest mistake to purchase voltas. I purchased due to its brand name. I purchased Ac in June and the technician which come to install was his first installation and they took almost 12 hr to install and from that day problem started. When I complained yesterday about its cooling problem, they assured me to send technician with in hour but no one contacted me neither arrived my house. What I found that they are not responding to my registered mobile number and when I call with other number, after registering my number customer care disconnected my phone. I go by voltas due to its brand value. What should be done in this case Was this information helpful? | |
Sep 28, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 Voltas Customer Care's response Dear Customer(Gulkum), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Aug 28, 2018 Voltas Customer Care's response Dear Customer(Gulkum), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |
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