[Resolved] Voltas — AC water tray broken, swing motor not working and remote not working

Arun216

Sep 2, 2021

Address:

76-A, Dhanwantri Marg, Gandhinagar, Bareilly 243122

Sir,
I have purchase Voltas 1.5 Ton split Inverter AC on date 01.06.2021 through flip cart. WHICH invoice no. is PL:F[protected].
Problem:-Installation work is not proper during installation due to bed installation AC is not proper hang on the wall. After some days several noise is listen inside the AC and drop the water out side from the AC.l am calling customer care no.Serviceman has come and he open the AC. He ask me that your AC not proper installed. After that I am calling many time on customer care no.but till now problem is not resolved by you.
Sir, I am requesting you that please solve my problem.

With Regard's
Arun Kr.Mittal
76-A, Dhanwantri Marg
Gandhinagar
Bareilly-243122
Ph:[protected]

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Nov 1, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

Voltas Customer Care's response Dear Arun,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Sep 04, 2021

Updated by Arun216 There is no response by voltas. Tell me what can I do.

Verified Support

Sep 07, 2021

Voltas Customer Care's response Dear Arun,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

Verified Support

Oct 01, 2021

Voltas Customer Care's response Dear Arun,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team