[Resolved]  Voltas — air condition remote not working properly

Address:Paschim Medinipur, West Bengal, 721301

I have purchased 1.5 ton 183viy inverter split ac from baruipur Great Eastern on 24/12/2016. As I am staying at Kharagpur so they delivered it from Kharagpur Great Eastern .But from the starting the remote of the air conditioner thus not work properly, so I have made a service complain and the person who came for servicing told me that remote is not working properly we will change it as soon as we have it in our stock. But already 1 and half years spent and till they did not change the remote.

another problem is that when I switched on the ac it worked 20to 24 minutes continuously but after that it stopped and then show u3 or df..
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Aug 14, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
Voltas Customer Care's response
Dear Tapsu,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jul 14, 2018
Voltas Customer Care's response
Dear Tapsu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Complain for Voltas 1.5 ton split AC. My request no is [protected] on 5 June 2018. There is no any response coming from your service centre till now. I repeatedly call your service centre but they didn’t response against my request... please see to it
Kindly give response to my request
Thank you

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