[Resolved]  Voltas — air conditioner bogus service

Address:

Ahmedabad, Gujarat, 380028

My voltas split ac was not cooling properly.hence i registered a repair service on company number.
They filled the gas and charged rs 400 for visit + 400 for transportation + 1800 for gas total 2600 rs. After 7 days the ac was not cooling hence I registered again a complaint. Now the company technician said that the condenser is not working and they changed and replaced the old aluminium condenser with new cooper condenser And charged 5000 rs for it. The compressor also was changed it was within warranty period hence no charge for that.
I spent total 7600 rs for ac repair. The company technician said now there won't be any problem for next 3 to 4 years, but within next 8 days the ac stopped cooling
I have registered 5 complaint on 15th september 2017 and thereafter . Till today I.e. 30th october 2017 no technician has visited. Even on calling on voltas toll free complaint number they are saying since last 45 days that we are looking after your complaint and your request has been forwarded to higher authorities.
But it seems that they are fooling me as they have already received 7600 rs from me now no technician is coming because they won't be getting any money because as per company policy if ac stops cooling within one month of repair then no charge will be taken
Hopeless service and rubbish and ignorant technician of voltas
I would advise everyone never purchase voltas ac
Dr. Ram Shukla