Voltas — Air conditioner

kuldeepverma007

Aug 24, 2021

Address:

Rajokri

I have purchased Voltas Air Conditioner(1.5 Ton -5 star)_ on 08th july -2021, from New zone Computer Trade( Dwarka-Delhi) wide Bill no.NZ-2021/214, after purchase of 7 Days i have faced problem with my Air Conditioner -Water Leakage and electric shock, i have complained to customer care more times, one of the executive has come for repair but after repaired that faced same problem within 2 days, after continuously follow up with Voltas Customer care he is not responding my calls, please do the needful and Refund my amount or replace this Damage Air Conditioner.

Regards
Kuldeep
M: [protected]
Add: Rajokri, Delhi-110038

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Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2021

Voltas Customer Care's response Dear Kuldeep,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Aug 27, 2021

Updated by kuldeepverma007 Complain no. is [protected].
Contact no. [protected]
Address.. house no 19, harijan basti near rajokri bus stand, new delhi-110038
Please resolve my problem on priority basis

Verified Support

Aug 30, 2021

Voltas Customer Care's response Dear Kuldeep,

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Aug 31, 2021

Updated by kuldeepverma007 Still awaiting from your response, not received any call or solution from voltas, I am totally fed up from this, requested to you please resolve my issue on priority basis..

Verified Support

Sep 03, 2021

Voltas Customer Care's response Dear Kuldeep,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

Sep 04, 2021

Updated by kuldeepverma007 [protected]
[protected]
Please call on my no. Any time
And resolve my problem on priority basis.