[Resolved]  Voltas — Air Conditioner

Hello sir/mam,
I have purchased 2 ac from voltas and one of my ac is not working properly, i am calling voltas customer care from past 2 months since october 6 2021 but they are saying the same thing every day that their servicing team will contact you soon and i have't received any call or message from their servicing team.
My latest service request no: [protected]
Voltas team not open my service request and without resolution my AC problem they close all my request and when i call back them they reopens it.
So I request to you please try to resolve my issue as soon as possible.
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Jan 2, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2021
Voltas Customer Care's response
Dear Vishnu,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
Dec 01, 2021
Voltas Customer Care's response
Dear Vishnu,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. 

Regards,
Voltas Online Team
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