[Resolved]  Voltas — air conditioner... customer care is useless and not helpful.

Address:Gurgaon, Haryana, 1

Sir, there was an issue in my ac...As there was no cooling. I complaint about the same on 1st... They sent there technician and he said there is a gas issue.he charged 1800/ - rs and by the same evening there was again a cooling issue.. since then everyday I m calling Volta's customer care for the checkup...No one is turning up.. today is 10june. I am attaching the screenshot of messages for your reference from Voltas.Everyday some one call me ask me the issue and that's it. Evn though it's a 5 star Volta's split ac..My bill comes around 10 k -11k.. I requested them to get that checked...They are just unhelpful. My mother is sick and she was admitted in aiims.she came home on 5th.since then she is struggling with hotness.. she is not able to recover just because of weather.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2019
Voltas Customer Care's response
Dear Jaya,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 17, 2019
Voltas Customer Care's response
Dear Jaya,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information