[Resolved]  Voltas — air conditioner inverter ac

Address:380007

I purchased Voltas inverter ac in 21.04.2018 the latest available, believing in the brand name of Tatas. But my hopes of a good product belied when gas leaked in 20.09.2018. Gas again leaked in 28.09.2018 which was refilled under warranty. To utter surprise gas again leaked in week days ...

I am also surprised the gas leakage problem in only 3 three months?????

Invoice no :SLA[protected], DATED : 21.04.2018.PURCHASED FROM CROMA, MANINAGAR, AHMEDABAD, GUJARAT.

The worst experience in customer care.
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
Voltas Customer Care's response
Dear Nihir Mehta,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Oct 17, 2018
Voltas Customer Care's response
Dear Nihir Mehta,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Raxkswara khojawapur kaushambi uttarpradesh

Voltas Customer Care's response, Oct 11, 2018
Verified Support
Dear Lovlesh Yadav,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Oct 20, 2018
Verified Support
Dear Lovlesh Yadav,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Dear Sir

I have purchased voltas inverter Ac 1.5 ton 5 months ago with croma store maninagar, Ahmedabad, Gujarat...i found leakage in my ac tiwce.

Air conditioner is still in dead condition..

I am requesting you to replace my falty piece..

Regards

Nihir

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4381
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information