[Resolved]  Voltas — air conditioner swing motor

Address:New Delhi, Delhi, 110031

Complaint has been filed with the company as swing motor of ac was not working. It has been more than 6 months neither company nor any of employee who has come to install the correct swing motor. Has come to us despite of several reminder and personal visit to service station.

It a final reminder otherwise we would take this matter to consumer court against the company.

Regards
Consumer
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Dec 27, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
Voltas Customer Care's response
Dear Megha Dodeja,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Oct 27, 2017
Voltas Customer Care's response
Dear Megha Dodeja,

Thanks for sharing requisite details, our team is working on your concern. We will get in touch with you shortly.

Regards,
Voltas Online Team
Verified Support
Oct 31, 2017
Voltas Customer Care's response
Dear Megha Dodeja,

We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team
Nov 07, 2017
Updated by Megha Dodeja
Hi Team,

Could you please update me on status of my complaint it’s been more than 1 week and still the no action has been taken.

Regards
Megha
Verified Support
Nov 10, 2017
Voltas Customer Care's response
Dear Megha Dodeja,

We regret the inconvenience caused to you and have re-escalated your concern to the team. Kindly allow us some time, we'll ensure this gets resolved for you soon.

Regards,
Voltas Online Team
Nov 14, 2017
Updated by Megha Dodeja
Hi Team,

Please provide me with an update .i believe it has been more than 2 weeks that team is still working on my complaint without any solution .

Regards
Megha
Verified Support
Nov 21, 2017
Voltas Customer Care's response
Dear Megha Dodeja,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

Could you please advise us with concrete deadline till Which we can expect our swing motor . As far as I know team is working on my concern from last 6 months .

Regards
Megha

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