[Resolved] Voltas — air cooler 25 ltr

alkisha

from Kanpur, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208025

I regret to inform you that air cooler 25 ltr capacity purchased by me on 22/04/2018 from m/s super sales kanpur is not working after so
Many complaints the issue has not been resolved yet once your service personal has visited and informed me that the effective part has to be replaced
After that and they keep saying that they have ordered the required part to company but after 12 days part has not arrived in kanpur service
Center.
There fore you are requested to replace the air cooler at an early date.

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Jul 10, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

Voltas Customer Care's response Dear Customer(alkisha),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 09, 2018

Voltas Customer Care's response Dear Customer(alkisha),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team