[Resolved] Voltas — air cooler not working comp no [protected] | |||
Dear, I have registered a complaint of my air cooler fan is not working, with request no [protected] on 27/05/18, but till date there is no response against my complaint when we talk to company executive on toll free no they told that technician is not available. Already mark to mail voltas ids but not respond. Second time with voltas service v v bad servise by voltas. My personal experience with voltas never buy voltas products in life... Kindly revert that how much more time you have required to resolve this issue. With warmest regards, Arun kumar [protected] Request no [protected] Was this information helpful? | |||
Jul 14, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 04, 2018 Voltas Customer Care's response Dear Arun, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
 5 Comments | |||
Comments
Ac is not working and cooling properly .Only after two days the AC stop cooling and on the very first day when AC was installed the remote was not working which the voltas service person repair it and Now Ac is not cooling .I compaint before but the complaint was not handled properly .I want a full replacement of Ac
Voltas Customer Care's response, Jun 6, 2018
Verified Support
Voltas Customer Care's response, Jun 14, 2018
Verified Support
I bought the ac on 25 may. Dealer is not giving the installation service.We didn’t open the boxes yet. Bill paid also include the installation fee. But now even after 3 days dealer is not giving the installation service.please look into this matter.
Voltas Customer Care's response, Jun 6, 2018
Verified Support
Voltas Customer Care's response, Jun 14, 2018
Verified Support
Very bad experience with voltas . Service is poor . Bad quality product.
Facing problem in outdoor unit from the first day after installation.
Compressor suddenly cutoff at higher temp.
No action taken by voltas even after complaints .
Facing problem in outdoor unit from the first day after installation.
Compressor suddenly cutoff at higher temp.
No action taken by voltas even after complaints .
Voltas Customer Care's response, Jun 6, 2018
Verified Support
Voltas Customer Care's response, Jun 14, 2018
Verified Support
The service of the service man is not good, he do a temporarily repair of split ac, there is useless service and take complete payment, ac doesn't work more than 1 month, if my complaint not taken seriously, I will file a complaint against it, and recomend others to never buy a voltas product
Voltas Customer Care's response, Jun 6, 2018
Verified Support
Voltas Customer Care's response, Jun 14, 2018
Verified Support
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Overall experience too disappointing
Please let me know what should be the expected TOT
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team