[Resolved] Voltas — air cooler vs -50mw motor mounting iron rod and solid bar & screws was corrode

Manikandan ramadass

from Chennai, Tamil Nadu

Address:	Mumbai City, Maharashtra
Website:	Chrome

Dear sir,

This is senthil kumaran from chennai.

Actually last year i bought one air cooler from sathiya agencies on 15th march 2017 in omr perungudi chennai.

I'm using the air cooler limit use only. But the air cooler inside of the motor with mounting iron rod and all screws are got corrode. By chance any time to broken the iron rod in succeeding days.

Please rectify the issue asap. And also i have warranty period upto march 18 itself.

And i want one information from your side. Are you doing if any corrosion test for that material. Because the all iron material was corrode in my air cooler.
Actually 10 month before only i bought this one.

I hope you understand my queries.

Please do the needful action.

Best regards
Senthil kumaran
[protected]

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Apr 7, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Voltas Customer Care's response Dear Senthil Kumaran,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Mar 07, 2018

Voltas Customer Care's response Dear Senthil Kumaran,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team