[Resolved] Voltas — bad customer service

Samar Kanti Mandal

Address:

Hyderabad, Hyderabad, Andhra Pradesh, 500010

The sentence " Our standard time of service provide is within 24hr" is not applicable to voltas. Big big word no work, all showoff. I raised complaint 3 days back till now no service. AC not cooling within 9months of purchase. Called customer care 4 times in 3days, but the customer care is repeating the same by hearted line again and again. Do the need full ASAP.

Was this information helpful?

No (0)

Yes (0)

Apr 21, 2020

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

Voltas Customer Care's response Dear Samar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 20, 2020

Voltas Customer Care's response Dear Samar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team