[Resolved] Voltas — bad services | |||||
My registeted number is [protected], i had got my ac service done on 2 june and after the advice of your service engineer i also got the coating done i was told that i will not have to worry for next 2 years, however it is just been 3 and half months my ac is back to same mode as it was before, bloody its not cooling again. So after getting so many things done i am back to square one, you people are cheat you all just want to extract money from the customer. I made a very terrible mistake buying your product and i am not going to recommend to anyone. To buy your product customer service is pathetic.. Was this information helpful? | |||||
Nov 15, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Voltas Customer Care's response Dear Customer (Sarfarazz), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4381
Pending
136
Resolved
3040
View all 4381 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
They also sent an engineer for inspection who declared that gas is over and he inspite of al this issue going on gave me a quotation as to how much it will cost me for refilling the gas and transportation cost.
My concern still remains the same
I got my ac service done on june and after they insisting i also got the wiring coated god knows with what which did not even last for 3 months, i was told that after getting coating done, the gas will not leak for atleast 1 and half years, these people are forcing customers to get coating done and they are not doing their work properly under quality service ...
The gas should atleast last for a season which did not happen there was a fault in the service which was done they did not fill the gas properly due to which my ac again stopped cooling.. Please do something about under quality service which is being provided to your customer ...or i will take this matter more higher...
We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team