[Resolved] Voltas — board problem is not solved (new ac purchased on 18th feb 19 on tata cliq) | |||
I purchased volta's 1 ton ac product on 18th feb 19 through tatacliq. Delivered on 22nd and installation done on 23rd. Problem will start on 5th march 19. Out door fan is not working. Service engineer said board problem. They said we put a request for board on that day. Uma service center owner will told to me, the problem will be solved on 11th evening. But they did not contact me till today. I put several requests on volta's services and make calls to customer care and emails to social media also... Uma service centre said board is not reached us, customer care said with in 24 hours our team will contact you, volta's social media said give some time our team will contact you... These dialogues were repeated from 11th march 19. How many days you want to solve my problem. Today i will make a calls to asm narendra reddy also. He said i will talk with uma service point and close it soon... Whatever day after tomorrow i submit written complaint to mumbai head office... New ac with in 10 days the problem occurred, the quality of the product not good. It's totally volta's mistake.. But still now you consider my case in regular warranty point of view. My name is p. Punna rao, [protected], the total product details are registered with my mobile. Was this information helpful? | |||
Mar 20, 2019 Complaint marked as Resolved Thank you sir for supporting to solve my problem. Today 20.03.19 board problem solved by Volta's service Engineer. Voltas customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Voltas Customer Care's response Dear Punnarao, We have forwarded your concern to our team. Please allow us some time we will get in touch with you shortly. Regards, Voltas Online Team | |||
Add a Comment | |||
73%
Complaints
4381
Pending
136
Resolved
3040
View all 4381 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Post your Comment