[Resolved] Voltas — complain number [protected]

shatrughna gehlot

from Mumbai, Maharashtra

Address:

Jodhpur, Rajasthan, 342304

Hello,

I have purchased 1.5 ton voltas ac from amazon last year.
In august & september 2018, i called customer care for service & one concern regarding display of ac, which is showing e2.
I have called voltas customer care after service about display error, i did not get any response. It was under warranty that time. Yesterday i have called again. Now they have raised the ticket i. E. Complain number i. E. [protected] however, excusing over warranty period completion.

I ordered ac on 21 september 2017, it was delivered by 28th september & installed on 4th october.

My concern was not resolved in warranty period, now after one week of warranty period, customer care provide the complain number. I will be charged for the same. This is very unfortunate. I did not expect this from tata. As i am also working in tata. We are adhere to ethic and dignity.

Please help me out.

Regards,
Shatrughna gehlot

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Nov 12, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Voltas Customer Care's response Dear Shatrughna,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team