[Resolved]  Voltas — complaint regarding window ac

Address:New Delhi, Delhi, 110049

Respected sir/mam
I dr badal, reciding at gautam nagar, new delhi have baught a
Voltas window ac 2 ton in april 2017 for rs 28000. I have done
Regular servicing as per protocol but recently i have met with few
Problems. The ac is not cooling at all since last 10 days. I called
The service centre and your representatives, after examining, told
That there is a gas leakage which, he said, is a very often problem
Residing near a runnel (Being a well-known company voltas must be
Manufacturing acs considering indian wheather and residential
Conditions). Also he said the copper coil is also leaking and
Damaged. He did the servicing and corrected the problem and took rs.
2000, but within 3 days problem started again. So within one season
Your ac has shown multiple problems even with regular servicing. And
Now i have to spend another rs. 8000 for getting rid of this problem.
So, the total cost of ac is now 380000. I would have bought a better
Ac rather than this. Now the issue is how can i solve this problem?
This is my sincere request to solve the problem.
Thanking you.
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Dec 6, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
Voltas Customer Care's response
Dear Dr Badal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Oct 20, 2018
Voltas Customer Care's response
Dear Dr Badal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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