Voltas — Complaining about Voltas Dealer at Bhimavaram.

[email protected]

Address:

Giri.N, Bhimavaram, Andhra Pradesh, Mobile No.9010965999

We Approached Innovation Shopping Mall (Authorized Dealers of Voltas in Bhimavaram to purchasing a Air condition. And he is given a quotation of Rs.35000/- and his promised discount of Rs.1000/-. apartfrom this istallation charges 1000, Stblizer 2000 and outdoor uint stand is 700 are extra.

After two days i went to that showroom and taken the AC, and after installation of the same they are demanded of Rs.3500 as installation charges.

And they created a lot preamble at my home and they used abusive language in front of my family members. And i reported same to showroom owner, and shockingly his given a replay that charges are like that only, and if you notable to play i take back the AC back.

This was the TATA Authorized Dealer service to customers. this is worst experience in my life.

I would like to take a action against him and required a apology from him along with refund amount which is collected from me.

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Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2020

Voltas Customer Care's response Dear Giri,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Jul 02, 2020

Updated by [email protected] Dear Sir,

I dint get any call or message from your branch or your team ... still iam waiting for the same...

Regards,

Giri

Jul 27, 2020

Updated by [email protected] Dear Sir,

Can we get any update on this issue ??

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Comments

[email protected]

Dear Sir,

I posted a compliant on Jun 16th but till date there is no response from Voltas side, i really surprised with this type of response from biggest company in India. And i personally sent a mail to [protected]@voltas.com and [protected]@voltas.com, and here also didn't get any reply ...

What can i understand with this type of service ..
Please provide me a contact number of the same.

Thanking You...
Giri

Voltas Customer Care's response, Jul 3, 2020

Verified Support

Dear Giri,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.socialmedia@gmail.com so that we can assist you further

Regards,
Voltas Online Team

[email protected]'s [Complaint's author] reply, Jul 6, 2020

Dear Sir,

This is to informing to you that my complaint ID: 2644406, my registered mobile number is 9010965999 and my area pin code is 5342020.

Please do the needful.

Voltas Customer Care's response, Jul 13, 2020

Verified Support

Dear Giri,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team