[Resolved]  Voltas — complaint about a faulty air conditioner.

Address:

Hazaribagh, Jharkhand, 825301

This air-conditioner was installed on my room on 19 april and i was given a guarantee for 1 year. Exactly after one month air conditioner did not functioned properly (Cooling effect was nil). After that i have to call the voltas customer care, they told me within 24 hour your query will be resolved. The next day after calling to customer care again mechanic arrived - he told me "sir there is no gas in the condenser it must have been leaked" so he checked all the connection from outside and found no leakage when he opened the ac then he found that the coil was leaking from inside. So this is not my fault or mechanic fault who came to install my ac this is completely voltas fault, that your dedicated quality team didn't checked properly.
I just need my ac should be exchanged if i have invested some amount on a brand with trust then i expect the same from brand like voltas. Its been a month and i have to face such a huge problem, if its been a year then i should even thought of repairing it.
Kindly take some action on replacing the ac or refunding my whole amount.